- Delivery and Handling
Deliveries will be made Monday – Friday (excluding public holidays).
Next day delivery on orders placed before 5:00pm.
Your order will delivered by a courier, a signature is required on delivery. Please examine the goods immediately upon delivery for any deficiencies and/or damages. By Signing the delivery note, you acknowledge that your order is correct and that you accept the package.
You may authorize another person to sign the parcel for you. The authorized person acknowledges the same, once delivery note is signed.
Please remember to leave us your contact details when placing your order so that our representative can contact you regarding the delivery time.
We only deliver to one address per order. If you wish us to deliver to more than that one address please place a separate order for each location. Alternatively, please contacts us to make special delivery arrangements before placing your order.
If you have a specific date by which you must have your wine please specify it in the "Special Instructions" field at the Checkout or just call/email us and we'll sort it out.
You will receive an email confirmation when your order is dispatched. Your order will then be delivered to you the next working day.
A PayPal account is NOT required! - You can use a credit card in the normal way. When you arrive on the PayPal payment page you can ignore the login box and instead click on the link that is shown in this example:
Cross checking funds received via bank transfer takes time so please help us by emailing the bank transfer details and include the order number and the amount paid. If no advice is sent to us your order may be delayed. Any payment advice received after 4:00pm cannot be not be processed for 24hours